Shipping Policy

Shipping Date

All NAKTO  ebikes in stock will be shipped out in 1-3 business days.  It will take around 3-5 business days to arrival.  But during this pandemic, it could take a little longer if certain issues may arise.

Shipping Company

We deliver by UPS ground

Free shipping

Free shipping in USA continent


Shipping area

We Ship Nationwide except to Hawaii, Alaska, Puerto Rico, Guam and the central mountainous regions.

 

We Are Not Able to Deliver to P.O. Boxes or Parcel Lockers due to size constraints And to Hawaii, Alaska, Puerto Rico, Guam and the central mountainous regions

 

All Nakto products are shipped by UPS Ground. All bulk orders are shipped via Truck.

The truck company will call you once it arrives to your destination terminal to schedule delivery time and date with you.

 

Please make sure that someone will be present to receive the items and that you give us a valid day time phone number for them to contact you.

 

All shipments must be opened, inspected and signed by you or someone on your behalf. All packages are well inspected when they leave the warehouse.

 

If a package is damaged in shipment, you should not accept the package and notify the Carrier company to file claim.

Orders made on Saturdays, Sundays and holidays will be processed on the following business day. 

* Please note that during holiday or busy season, there might be a delay in shipping out your unit, we want to make sure that your unit is completely checked before it leaves the warehouse.

The table and map below will guide you to estimate your expected delivery date.  

Your State

Expected Delivery Time

AZ, CA, CO, MT, NM, NV, OR, UT, WA, WY

2-4 business Days /+1-2 Business days for Ready to Ride.

AL, GA, IL, IN, LA, MI, MN, MO, ND, OH, OK, SD, TN, TX, WI, IA, AR, KS, NE

4-6 Business Days/ +1-2 Business days for Ready to Ride.

KY, ID, MS, NC, SC, VA

5-8 Business Days +1-2 Business days for Ready to Ride

CT, DC, DE, MA, ME, NH, NY, RI, VT, WV, FL, MD, NJ, PA

7-9 Business Days +1-2 Business days for Ready to Ride